SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Role Description

Perform a variety of administrative duties in support of a manager, team or department, including phone coverage, calendar management, travel booking, expense reports, invoice processing and stationery orders. Help managers and team members navigate governance processes, approval workflows and system requirements.

Role Objectives: Delivery

Perform a variety of administrative duties in support of a manager, team or department. Execute routine tasks including phone coverage, calendar management, travel booking, expense reports, invoice processing and stationery orders. Handle ad hoc queries from managers and team members to help navigate governance processes, approval workflows and system requirements. Participate in periodic initiatives such as floor restacks, workspace equipment upgrades and event planning.

Role Objectives: Interpersonal

Establish and maintain close relationships with managers and team members under coverage to foster trust and better understand administrative preferences and priorities. Cultivate a wide network of internal colleagues to facilitate execution of everyday tasks, including: business management, technology, travel operations, mail services, facilities management, accounts payable, and conferences and events. Partner with administrative assistants in other business units and/or regions to promote cooperation and manage joint deliverables where necessary.

Role Objectives: Expertise

Apply a strong understanding of company policies, workflows and governance requirements to deliver timely and comprehensive administrative support to managers and team members under coverage. Leverage awareness of department structures in other business areas to help stakeholders navigate the organization as required. Apply experience with outside vendors (airlines, hotels, restaurants, car services) to ensure optimal delivery of administrative tasks such as travel arrangements, event booking and ground transportation.

Qualifications and Skills

Recommended years of experience: 0

Additional Requirements

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.