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Barnes County 911 Communications Specialist I Dispatcher in Valley City, North Dakota

Barnes County 911 Center is looking for a 911 Communications Specialist I Dispatcher. We will Train. Shift would be a Day, Night, rotating position, full-time. Applications and complete job description available through ND Job Service (www.jobsnd.com). Starting wage will be $21.00/hr, with increase to $21.50 after training completion. Night differential pay of $1.00 more. Open until filled. Applications can be mailed or dropped off at Barnes County Auditors Office, 230 4^th^ St. NW, Room 202, Valley City, ND 58072.

Position Description

Position Title: 911 Communications Specialist I Accountable To: Training Officers, 911 Dispatch Supervisor, and 911 Communications Director

Position Purpose: This is an entry level position. Under supervision, performs a variety of routine and complex public safety communication tasks for Barnes County 911 Dispatch Center that provides public safety emergency and non-emergency dispatch services for the Public Safety agencies in Barnes County, North Dakota. Individuals at this level will perform duties with supervision and guidance initially, while graduating to working independently. Essential Functions and Responsibilities: (The following is a listing of examples of responsibilities of this position and is not intended to be a complete listing.) Receive, screen, and prioritize emergency 911, non-emergency, and TTY telephone calls for service require law enforcement, emergency medical services, or fire department attention. Monitor activities of, or stays in contact with caller throughout emergency, and provide pre-arrival medical instructions to caller while waiting for units to arrive. Refers non-emergency calls to appropriate personnel. Operate a multi-frequency radio system to monitor, direct and participate in emergency and non-emergency dispatching utilizing call prioritization, caller/incident location identification, and intra-department response following Barnes County Dispatchs policies and procedures to minimize potential dangers to the community and first responders. Maintain status and location control of all public safety personnel involved in department activities. Effectively enter calls for service information into the Computer Aided Dispatch (CAD) system accurately and rapidly. Must condense large amounts of information into readable, typed remarks in a timely manner and have the ability to recall numerous acronyms and codes essential to appropriate call processing. Possess the ability to process CAD system queries and identify alert information. Acquire and maintain certification as a full access terminal/teletype operator for use with state or national crime reporting systems, to query and enter information (i.e. stolen vehicles, warrants, missing persons, state drivers records, vehicle registrations, and criminal history inquiries) for the appropriate public safety agencies. Certification must be attained within six months of appointment to the position. Possess a thorough understanding of the addressing and geography of Barnes County and its cities. Possess the ability to interpret maps of the Barnes County Dispatch Center and surrounding service area using computerized mapping software and map books. Possess an understanding and effectively use the Automatic Vehicle Locator (AVL) System to determine location of units. Monitor and activate Barnes County Dispatchs procedures for civil emergencies, disasters (i.e. hazardous materials) and inclement weather via sirens, pagers, teletype, telephone, and radio. Monitor situation and relay accurate information to the appropriate agencies in a timely manner. Work Shift work including, evenings, nights, weekends, and holidays. Must be available to work extended shifts and be subject to emergency callouts. Maintain familiarity with the Call Handling Guide, Standard Operating Procedures, Barnes County Employment Manual and other appropriate manuals that provide thorough knowledge of Barnes C unty Dispatch operations, policies, and procedures. Maintain a thorough working knowledge of all other public safety communications systems used at the dispatch console and throughout the Barnes County Dispatch Center (including but not limited to the console call repeaters, video cameras, alarms and warning lights, sirens, paging, and alarm systems). Deal with sensitive information in a discreet and professional manner by maintain confidentiality. Able to trouble shoot and resolve minor computer hardware and/or software malfunctions. Responsible for the following miscellaneous Duties:

Monitor courthouse and corrections facility security cameras.

Answer administration lines for outside departments (BCSO, VCPD) after normal business hours

Knowledgeable of all other available support agencies, services, and all other miscellaneous information as a contact resource to the public.

Knowledgeable of all other records search databases available in Barnes County Dispatch Center (including

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