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HP Inc. Inside Account Manager, Collaboration Specialist in Rio Rancho, New Mexico

Job Summary

This role is responsible for engaging with potential clients, utilizing strategic thinking to align business goals, and ensuring effective execution of sales strategies. The role conducts independent outbound sales, achieving or surpassing sales targets consistently.

Responsibilities

  • Conducts outbound sales activities independently, demonstrating a solid understanding of the sales process and effectively moving leads through the pipeline.

  • Meets or exceeds assigned sales quotas and performance goals consistently, showing a strong grasp of both transactional and solutions-based selling.

  • Applies strategic thinking to engage with customers aligned with specific business objectives, making informed decisions about when to involve outside sales representatives for more complex or competitive scenarios.

  • Utilizes consultative selling techniques to identify customer needs, provide tailored solutions, and demonstrate the value proposition of products and services.

  • Prospects and uncovers sales opportunities within existing customers, while effectively managing and nurturing customer relationships.

  • Maintains accurate and up-to-date sales pipeline, forecasts, and reporting in accordance with organization sales processes.

  • Partners effectively with other teams within the organization to ensure coordinated and efficient account management, collaborating as needed to improve win rates.

  • Takes ownership of accurate forecasting for sales activities, considering historical data, market trends, and customer insights.

  • Coordinates the necessary resources and support to effectively execute business strategies and sales initiatives.

Education & Experience Recommended

  • Two year university degree preferred or equivalent experience.

  • Typically 4-6 years of selling or IT experience.

Preferred Certifications

  • Certified Inside Sales Professional (CISP)

Knowledge & Skills

  • Exhibits knowledge of HP Global processes and how to manage business across regions.

  • Demonstrates ability to mentor peers.

  • Exhibits thorough knowledge of HP portfolio, observed via customer interaction, test scores, and limited reliance on SAs, pre- sales, or internal resources to discuss products or solutions with our customers.

  • Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities.

  • Demonstrates performance with increased year-over- year attach rates.

  • Strong presentation and communication skills.

  • Solid customer negotiation skills.

Cross-Org Skills

  • Effective Communication

  • Results Orientation

  • Learning Agility

  • Digital Fluency

  • Customer Centricity

Impact & Scope

  • Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

  • Works on assignments that are moderately complex in nature and require intermediate problem resolution.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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