Job Description

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location/Division Specific Information

Location - Service Territory: Italy – North - Milan East Area, Remote

Division: Unity Lab Services , part of Thermo Fisher Scientific, provides critical on-site instrument services at customer locations. Our colleagues are passionate about improving customer experience and service operations efficiency.

We are looking for:

Job Title: Field Service Engineer (f/m/d)

Discover Impactful Work:

This is an excellent opportunity to enter in our growing Field Service team and make a difference - you will receive comprehensive training from our colleagues to get you started with your development within Thermo Fisher Scientific.

A day in the Life:

• Perform remote and on-site solving, maintenance, repair and installation on ICLC-LSMS systems;

• Provide on-site training relative to system service, maintenance, and basic operation.

• Keep track and maintain local spare part's inventory.

• Collaborate with colleagues in our customer care center to efficiently schedule your service visits to meet and exceed customer expectations.

• Install our products from our diverse Chromatography/Mass Spectrometry portfolio, demonstrate instrument specification and guide customers on use and maintenance.

• Perform preventive maintenance and qualifications on customer instruments and help to improve instrument uptime and availability.

• Detailed preparation and documentation of maintenance and qualification activities to meet regulatory requirements.

Keys to Success:

Education & Experience

• Professional training or University degree (bachelor/master/diploma) in Sciences, Engineering, Electronics or equivalent experience.

• Experience in an analytical laboratory is a plus.

Knowledge, Skills, Abilities

• Curiosity about analytical instruments, systems, applications, new products and technologies.

• Self-organized and efficient way of working.

• Collaborative nature and positive appearance.

• Good knowledge of local language and English and good communicator.

• Good hardware and software skills especially of Windows operating systems and applications as well as Microsoft Office package.

• Ability to travel within the designated area in the territory and occasionally within the EMEA region.

• Valid driving license (Class B)

We are offering an employment with an innovative and growing organisation with outstanding career and development prospects and an exciting company culture which stands for integrity, intensity and innovation. The role comes with a competitive salary plan, company car and further employee benefits.

We are looking forward to receive your application in local language or English. Please refer to the above Job ID and include your salary expectations as well as your earliest availability.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve sophisticated scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

• This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.