Assistant Director, Revenue Cycle, HybridReq #:0000152200

Category:Leadership

Status:Full-Time

Shift:Day

Facility:RWJBarnabas Health Corporate Services

Department:Patient Accounts Training & Ed

Location:

System Business Office, 2 Crescent Place, Oceanport, NJ 07757

Job Overview:

The primary focus of the Assistant Director, Patient Accounts Training & Education Team is to provide support, oversight, guidance, and strategic direction to the Revenue Cycle Liaison Team. The Revenue Cycle Liaison Team s central purpose is to ensure practice satisfaction, accountability, and operational support as it relates to the success of the Revenue Cycle through partnership with Operations. The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs, and have all of the necessary tools to complete their job functions successfully. The Assistant Director oversees payroll, evaluations, and ensures established departmental performance goals are met. The Assistant Director will ensure that there is excellent inter/intra departmental communication, exemplary customer service, and that alignment with operations supports strategies to mitigate denials and registration errors.

Qualifications:

Required:

• Minimum 5 years' experience in management/leadership role

• Minimum of 8 years Revenue Cycle experience

• Proficient in all MS Office Products

• Excellent presentation skills

• Excellent communication and interpersonal skills

Preferred:

• Bachelor's Degree Preferred

Essential Functions:

Works in partnership with leaders across the Revenue Cycle

Partners with Clinical, Revenue Integrity, Coding, Billing & Collection staff to improve processes and maximize reimbursement. Uses first-hand feedback for improvements in products and services. Establishes and maintains effective relationships with customers and gains their trust and respect. Exceptionally responsive to department needs and requests.

Defines and monitors department quality management

Defines roles and responsibilities, applies clear/consistent performance standards, motivates, challenges, and develops employees, delegates effectively, provides feedback and coaching, rewards contributions, manages collaboratively. Monitor internal processes for all functions of the unit, revise and develop consistent protocols for all business that meet the needs and are aligned appropriately with the core values of the organization.

Promotes teamwork

Facilitates and influences decisions by motivating others to achieve excellence in both the quality of work and their approach to team work.

Effectively allocates and schedules resources

Appropriately schedules resources/staff in the unit/department to effectively function to demand. Ensures coverage for all assigned practice locations.

Demonstrates a high level of efficiency, accuracy and productivity

Completes tasks and assignments in a timely, accurate and efficient manner. Remains positive and focused despite obstacles and setbacks. Demonstrates a sense of urgency in completing assignments.

Organizes multiple assignments and/or projects simultaneously to accomplish goals

When asked, performs other duties as assigned

Other duties and responsibilities as assigned

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Information:

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)

• Medical and Prescription Drug Insurance

• Dental and Vision Insurance

• Retirement Plans

• Short & Long Term Disability

• Life & Accidental Death Insurance

• Tuition Reimbursement

• Health Care/Dependent Care Flexible Spending Accounts

• Wellness Programs

• Voluntary Benefits (e.g., Pet Insurance)

• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer