Job Details

Division: [[division_obj]]

Location: [[filter4]] , [[filter3]] , [[filter2]]

Other Available Locations: [[mfield1]]

Basic Job Functions:

Nucor Business Technology (NBT) is seeking qualified applicants for the position of IT Operations Technician. This position is responsible for configuring, operating, and maintaining various enterprise-wide systems as well as supporting internal IT partners across the enterprise. This position will be onsite, located at our Nucor Steel Nebraska division in Norfolk, NE.

• Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations

• Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition

• Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications

• Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, servers, access control systems and network devices

• Create and support user account and group membership setups

• Procure, setup, configure, distribute and troubleshooting of all mobile devices

• Work on projects and perform other duties as assigned

• Work a rotational on-call IT support schedule to include evenings and weekends as assigned

  #LI-DNI

  [[cust_safetyState]]

Minimum Qualifications:

• 1 year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printers

• IT related associate degree, or Equivalent combination of experience and education will also be considered.

Preferred Qualifications:

• Experience installing, configuring, and troubleshooting MS Windows, Office, Outlooks, and other basic Windows applications

• Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals

• Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems/cameras/badges

• Experience with workstation imaging software and an MDM solution such as Intune

• Experience in a heavy industrial setting

• Customer support or helpdesk experience

• IT certifications, such as a current Comp TIA A

• Nucor is an Equal Opportunity/Affirmative Action Employer M/F/Disabled/Vets and a drug free workplace