Summary

The Physician Referral Supervisor is responsible for the day to day operation of the Physician Referral Center. The Supervisor is the main contact for issues in the center and responsible for resolution of these issues. Has responsibility to hire, train, develop, and discipline the Physician Referral Center Staff.

Responsibilities

• Responsible for the day to day supervision of the Physician Referral Center staff including prioritization of work, staff coverage amongst workgroups, and training and development for new and current employees

• Assists in the manager in human resources objectives, including hiring, transferring, developing, disciplining and termination of employees.

• Review all incoming referrals and schedule appointments for various practices and specialties.

• Communicates referral information and confirmation with patients and referring physician/office staff.

• Proactively works with various insurance providers to pre-certify patient tests, therapies, appointments, etc. when required by managed care organizations.

• Counsels patients on financial procedures regarding pre-certified tests, procedures, and appointments.

Requirements, Preferences and Experience

Education

Minimum: Bachelor's Degree in Business Management or Health Care related.

Experience

Preferred: A year of Supervisor experience

Minimum: 5 years in a healthcare related field

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

• Competitive salaries

• Paid vacation/time off

• Continuing education opportunities

• Generous retirement plan

• Health insurance, including dental and vision

• Sick leave

• Service awards

• Free parking

• Short-term disability

• Life insurance

• Health care and dependent care spending accounts

• Education assistance/continuing education

• Employee referral program

Job Summary:

Position: 1490 - Supervisor-Physician Referral

Facility: BMG - Physician Referral Center

Department: MG Referral

Category: Leadership & Administration

Type: Non Clinical

Work Type: Full Time

Work Schedule: Days

Location: US:TN:Collierville

Located in the Memphis metro area REQNUMBER: 21998