NY HELP Yes

Agency Taxation & Finance, State

Title Office Assistant 2 Calculations (NY HELPS)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 09

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $41399 to $50884 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address W.A. Harriman Campus

City Albany

State NY

Zip Code 12227

Minimum Qualifications COMPETITIVE MINIMUM QUALIFICATIONS: The selected candidate must be reachable on the eligible list for this title and location under Civil Service Law, Rules and Regulations.ORThe selected candidate must be eligible for a 70.1 transfer under Civil Service Law, Rules and Regulations.ORNON-COMPETITIVE MINIMUM QUALIFICATIONS: Current NYS employees with one year or more of qualifying permanent service as an Office assistant, clerical or keyboarding title allocated to Grade 6 or higher. Qualifying titles are available at: Department of Civil Service (ny.gov)OROne year of experience where most work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations.This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactory performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS titles, employees may take part in a promotion examination for which they are qualified.

Duties Description The incumbent must be able to perform the following essential functions:• Review tax returns and refund claims filed by taxpayers; examine returns and associated reporting forms and schedules to verify the accuracy of taxpayer data; compute calculations; complete a sufficient number of cases correctly based on the complexity of the claims assigned. • Develop and maintain a good working knowledge and practical application of limited sections of Tax Law, Regulations and Audit Guidelines and Department procedures and policies, including Code of Conduct, Ethics practices, Internal Controls, Security and Confidentially rules. • Prepare reports by collecting, compiling, computing and displaying data as required. • Communicate effectively, clearly, and professionally with Department staff, taxpayers and their representatives, and others in person and via phone and written communication; develop and prepare correspondence, reports and other documents. • Communicate effectively with supervisors; understand and carry out instructions; resolve work problems with supervisory assistance. • Operate office equipment such as printers, photocopiers, fax machines and calculators. • Learn, maintain, and update skills in computer technology; manipulate an alphanumeric keyboard to utilize various computer systems and applications including tax specific applications, CD ROM, e-Mail etc. • Supervision may be required. • Adhere to the Department's time and attendance rules and regulations.

Additional Comments New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.Note: Due to the nature of this position, newly hired employees will not be eligible to telecommute. After the specified training period, employees may be allowed to submit a telecommuting application in accordance with the Department’s policy and subject to management approval.

Some positions may require additional credentials or a background check to verify your identity.

Name Michaela Barnes

Telephone 518-457-2900

Fax

Email Address tax.sm.RecruitmentTeam3@tax.ny.gov

Address

Street WA Harriman State Office Campus

City Albany

State NY

Zip Code 12227

Notes on Applying Qualified Candidates should submit a resume and letter of interest stating current title and how you qualify.Please reference the vacancy ID number in the subject line of your response.